Unit 13 Originals
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Frequently Asked Questions
What are the sizings of your mens t-shirts?
Our designs are printed on Fruit of the Loom and Gildan super premium weight t-shirts and fit the following chest sizes:
S       35-37"      M      38-40"      L       41-43"      XL    44-46"      XXL  47-49"​

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What are the sizings of your womens t-shirts?
Our designs are printed on Fruit of the Loom t-shirts and fit the following sizes:
XS  UK size 8       S  UK size 10      M  UK size 12      L  UK size 14      XL  UK size 16      XXL  UK size 18

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What are your shipping costs? 
Postage within the UK is free and orders are sent as second class via Royal Mail.

International postage (within Europe) is charged at a flat rate of £6 for 1 item, £9 for 2 items, £16 for 3 to 5 items and £20 for 6 to 8 items. 

Postage outside of Europe is £7 per item.

​If you would like to purchase more than eight items, please contact us at info@unit13originals.co.uk 


All international packages are sent via Royal Mail. We use a standard international service for 1-2 items; orders of 3 items or more are tracked.
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When can I expect to receive my items?
We will dispatch items 1-3 working days after an order has been placed. UK deliveries should arrive 2-3 working days after dispatch; expect international parcels between 7-9 working days after dispatch. Postage times can vary throughout the year and may be affected by UK bank holidays. Please be aware that with the current COVID-19 situation, international and domestic deliveries are in some instances, experiencing severe delays.
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Can I exchange or refund an item?
Refunds and exchanges can be made up to 30 days after purchase. We do not refund postage costs unless we have made an error or an item is found to be faulty. To request a refund or exchange, email info@unit13originals.co.uk
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Why won't my payment go through on the website?
Occasionally, a payment will be blocked by the payment processing system used on our website. This is generally because the postcode has not been entered correctly. Postcodes need to be in capital letters with a gap between the two parts and typed in manually, not auto-filled. When a payment has failed, you may see a payment pending in your account. Please be assured that this is temporary and will be removed by Stripe soon after a failed payment.
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Will my email address be used by any third parties when I sign up to receive your latest offers?
No. All email addresses will be stored securely and used only by us to inform you of the latest developments in Unit 13 Originals. To unsubscribe, send an email to info@unit13originals.co.uk and we will delete you from our mailing list.
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  • Home
  • Store
  • About us
  • FAQs
  • Gallery
  • Customer feedback
  • Blog
  • Contact us